Fix for Windows 10 “account settings are out-of-date” / ”kontoinställningarna är inaktuella”

I recently got the dreaded “account settings are out-of-date” / ”kontoinställningarna är inaktuella” error message in Windows 10 e-mail and calender apps. After some Binging I found Don Cuthbert’s solution in an Windows Insider question, and it worked for me. I did not have to boot into repair mode – I could just delete the Comms folder using explorer after logging out and then logging back in.

Here are the steps involved:

  1. Uninstall the e-mail and calendar apps using this PowerShell commands:
    Get-AppxPackage | Where-Object -Property Name -eq ‘microsoft.windowscommunicationsapps’ | Remove-AppxPackage
  2. Log out
  3. Log in again
  4. Delete the %localappdata%\Comms folder.
  5. In Settings –> Accounts, change to log in with a local account. This will prevent the offending data in the Comms folder to synchronize back from the cloud.
  6. Re-install the e-mail and calendar apps from Store.
  7. Still in Settings –> Accounts, delete the Microsoft account(s) for which you get the error message.
  8. Switch back to log in with your Microsoft account.
  9. Log out
  10. Log in with your Microsoft account.
  11. Launch the e-mail or calendar app.
  12. Add back your e-mail account(s).
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